#Ps4 remote play cannot log in to the ps4 Ps4#
Method 1: Disabling 3rd-Party Interference (if applicable)Īccording to some affected users, this problem can very well be caused by some type of interference caused by an overprotective AV suite that ends up interrupting the connection with your PS4 due to a false positive. Ports used by Remote Play are not forwarded – If you’re using an older router model or you’re not a fan of UPnP but you suspect that the problem is caused by ports that aren’t forwarded, you should be able to fix the problem by forwarding the 3 ports (UDP 9296, UDP 9297 and UDP 9303) required by Remote play manually.In this case, the easiest fix is to access your router settings and re-enable UPnP (this should be enabled by default). UPnP is Disabled – If you’re using a newer model and you previously disabled UPnP, chances are the connection fails because the ports needed is closed.In this case, you should be able to fix the problem by connecting to the PS4 manually after doing some tweaking on your console’s settings. Automatic Connection is failing – Automatic remote connection is faster but it has fewer chances to work without issues.If this scenario is applicable, you should be able to fix the problem by disabling the overprotective security suite or by uninstalling it altogether. 3rd party interference – As it turns out, one of the most common causes that will cause this issue is an overprotective Antivirus or Firewall that ends up interrupting the connection between the PS4 (most likely due to a false positive).
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